Contact Us
If you have problems accessing your course or navigating D2L, there are several ways we can help you!
Is there a problem processing your authentication?
This error message indicates that you are trying to access Desire2Learn (D2L) rather than the student registration application. Students do not have access to D2L until….
- They have been approved and enrolled in their online class.
- It is the second week of January, and the student has received the ‘Getting Started’ email with instructions on how to log in to D2L/Orientation Seminar (NOTE: Students will not have access to their online class until 5 assignments in the Orientation Seminar have been submitted and graded).
Please select Student with an Account: Student Registration Application to log in to your student registration profile and request online courses!
If you are still experiencing problems, please send a message with your name and phone number along with your question/issue to the helpdesk.
HELPDESK HOURS: 8-5 / M-F
(Any call/email left outside of these hours will be answered the next business day)
1) Email: helpdesk@mninfinity.org
2) Call: Help Desk Support at 800-624-4072, ext. 8001
3) Submit a helpdesk request ticket
SMS Consent Message:
By texting this number, you agree to receive text messages at the provided number from Infinity Online. regarding answers to any questions or inquiries you may have about our services. Message frequency varies, and standard message and data rates may apply. You have the right to OPT-OUT receiving messages at any time. To OPT-OUT, reply “STOP” to any text message you receive from us. Reply HELP for assistance.
Privacy Policy
Sharing of Personal Information:
Infinity Online will not share, sell, or disclose your personal information or mobile opt-in data to third parties without your explicit consent, except where required by law. Your information is kept confidential and used solely for the purposes you have agreed to. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties. Text messaging opt-in data is not being shared with third parties.
Opting Out of Text Messages:
You have the right to opt out of receiving text messages from Infinity Online at any time. To opt-out, you can reply “STOP” to any text message you receive from us.
Consent and Opt-In:
By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly and that you are informed about the types of messages you will receive.
Desire2Learn HELP Documentation: Brightspace (d2l.com)
INFINITY Online
P.O. Box 285
Coleraine, Minnesota 55722
Phone: 800-624-4072
Email: info@mninfinity.org
Director:
Dr. Karisa King
Email: krissy.king@mninfinity.org
Phone: 800-624-4072, ext. 1000
Administrative Support:
Kaylee Maxwell
Email: kaylee.maxwell@mninfinity.org
Phone: 800-624-4072 ext. 1006